Resume

Experience

CVS Health | Senior Product Manager

Nov 2023 - Present

Unlocked $60M+ in YoY profit via E2E development of patient engagement model by orchestrating collaboration among engineering, finance, clinical, and data teams
Drove 6.2% improvement in model accuracy by designing roadmap and training data for enterprise LLM
Spearheaded first-ever NPS analysis for core patient outreach products, improving NPS by 15% in year through data-backed recommendations
Boosted prescription sales by 11% annually, leading to additional $16M profit via funnel analysis, identifying pipeline gaps, and collaborating with cross-functional teams to implement improvements
Improved satisfaction 18% by launching bilingual outreach campaign targeted for under-served patients, leveraging public data and app usage patterns to optimize targeting

CVS Health | Product Manager

Aug 2022 - Nov 2023

Scaled patient education product reach by 25% by transitioning to scalable content mapping logic, enabling flexible future-proof expansion to new therapeutic areas
Increased prescription adherence 2% by designing and executing A/B tests, improving patient outreach based on data-driven insights
Built real-time analytics solutions using Power BI and Tableau, enabling data-driven decisions across senior leadership through automated KPI tracking and anomaly detection

CVS Health | Senior Data Scientist

Jul 2020 - Aug 2022

Reduced COVID vaccine waste 85% via predictive fridge malfunctions monitoring across 9K+ pharmacies
Enabled real-time vaccine allocation decisions through automated national inventory dashboard
Freed up $9M annual cash flow by automating 340B hub selection through optimization algorithm

MCKINSEY & COMPANY | Summer Associate

May 2019 - Aug 2019

Designed linear programming model optimizing transportation costs for leading global logistics client, achieving annual savings of up to $12M
Led logistics optimization initiatives to achieve $7M annual impact by enhancing supply chain efficiency and reducing shipping cost by 20%

YALE SCHOOL OF MANAGEMENT | Master of Business Administration (MBA)
AUTONOMOUS UNIVERSITY OF BARCELONA | Master of Arts (MA), Translation, Interpretation, and Intercultural Studies
BEIJING LANGUAGE AND CULTURE UNIVERSITY | Bachelor of Arts (BA), Spanish Philology

A/B Testing & Analytics, UserTesting, Maze, Figma, Sketch
Jira, Github, Airtable, SQL, Python, Tableau, Power BI, Looker, Amplitude, Google Analytics
Machine Learning, Statistical Modeling, Optimization, Time Series Forecast, Simulations
- Oracle SQL Developer, Teradata, Tableau, Power BI, Databricks, Trifacta, Alation
- Programming languages: SQL, Python (numpy, pandas, scikit-learn, statsmodels, pyomo, pulp)